Privacy Policy

Last updated: October 2024

At MyShopPet, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.myshoppet.com/ or engage with us through other means. Please read this policy carefully to understand how we handle your personal information.

Information We Collect
We collect several types of information from and about users of our website and services, including:

• Personal Information: Name, email address, shipping address, billing address, phone number, and payment details when you make a purchase.

• Non-Personal Information: Data about your browsing activities, such as your IP address, browser type, and pages visited, to help us enhance your user experience.

• Automatically Collected Information: Information collected via cookies, web beacons, and other technologies to understand user behavior and improve website performance.

How We Use Your Information
We may use the information we collect from you in the following ways:

• To process and fulfill your orders, including shipping and payment processing.

• To personalize your experience on our website and improve our product offerings.

• To communicate with you regarding your orders, promotions, and other relevant updates.

• To comply with legal obligations and resolve any disputes.

How We Protect Your Information
We take reasonable measures to secure your personal information. This includes:

• Using encryption technologies for payment transactions.

• Regularly reviewing and updating our security measures to protect against unauthorized access, disclosure, or alteration of your personal information.

Disclosure of Your Information
We may share your information in the following situations:

• With Third-Party Service Providers: We may share your information with vendors who assist us with website operations, payment processing, shipping, and customer support.

• For Legal Purposes: We may disclose your information if required by law or in response to valid legal requests.

Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience, analyze website traffic, and deliver personalized content and advertisements. You can choose to disable cookies via your browser settings, but this may limit your access to certain features of our website.

Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:

• The right to access, correct, or delete your personal information.

• The right to object to or restrict our processing of your data.

• The right to withdraw your consent at any time.

To exercise these rights, please contact us at pet.au@myshoppet.com.

Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page, and the "Last Updated" date will be modified accordingly.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

MyShopPet
Email: pet.au@myshoppet.com